Privacy Policy

Website policy · updated 8 November 2026. Online reservations are not active yet; reservation-specific details will be finalised before bookings open.

Who we are

PlayerOne Entertainment, Verdun, Beirut, Lebanon. Contact support@playeronexr.com or +961 71 055 692 with privacy questions.

Booking information

The reservation form asks for your name, phone number, email address, chosen branch, date, time, package and number of guests. We use those details to reserve and manage your visit, contact you about changes, and provide your booking ticket. We do not ask for payment-card details; payment takes place in store.

Online reservations

Online reservations are not open yet. Selecting a package or entering information does not create a booking, and the preview does not submit booking details to a database.

Service providers

Cloudflare hosts this website and processes technical requests needed to deliver it. When reservation emails are activated, Google Gmail will process booking messages sent to the guest and the business. Email delivery is not active in this preview.

Birthday and gift-card enquiries

Birthday and gift-card forms prepare a message in your browser. We do not save these enquiry details to a website database. When you continue to WhatsApp, the information you entered is included in the message shared with WhatsApp. The draft may also include the campaign or source of your visit. You review and send it there. WhatsApp processes information under its own privacy terms.

Analytics and advertising

We count visits and WhatsApp enquiry clicks by source, campaign and landing page using first-party analytics hosted on Cloudflare. Reports contain daily totals, not names, contact details, IP addresses or visitor IDs. Campaign labels stay in sessionStorage for the current tab so an enquiry can retain its source. Aggregates are retained for approximately 90 days. We honour Do Not Track and Global Privacy Control. You can opt out below. No advertising pixels are installed.

Your requests

Contact us if you want to ask about, correct or delete your booking information. We may need to verify that the request relates to your booking. A record-retention schedule will be set before live online reservations open.